Last Updated: [Insert Date]
Welcome to Baby Products Series! These Terms and Conditions outline the rules and regulations for using our website (infantgoodsstore.com) and purchasing our premium baby products.
By accessing our website and making a purchase, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.
1. Our Customers
Baby Products Series caters to parents and caregivers seeking high-quality, safety-certified baby gear including:
- Nursery essentials (cribs, cot beds, changing stations)
- Travel solutions (car seats, strollers, carriers)
- Comfort items (blankets, bouncers, rockers)
Our products are designed for families who value safety, convenience, and thoughtful design in their parenting journey.
2. Website Use
2.1 Access and Account
You may browse our site without registration. To make purchases, you’ll need to provide accurate account information and maintain the confidentiality of your login details.
2.2 User Responsibilities
You agree to:
- Provide truthful information when creating an account or making purchases
- Not use our site for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper working of our website
2.3 Intellectual Property
All content on this website (images, text, logos, product designs) is the property of Baby Products Series or its licensors and protected by copyright laws. Unauthorized use is prohibited.
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in product descriptions, specifications, and pricing. However, minor variations may occur, and we reserve the right to update information without notice.
3.2 Safety Information
All car seats (including I-Size, Child Car Seats, and Baby Car Seats) and safety-related products meet current safety standards. It is your responsibility to:
- Read and follow all installation instructions
- Use products only as intended
- Register products when required for safety recalls
3.3 Age Recommendations
Products marked “From Birth” are specifically designed for newborns. Always check age/weight specifications before purchase.
4. Orders and Payments
4.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders within 1-2 business days (excluding weekends/holidays).
4.2 Pricing
All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. For security, we don’t store full credit card details.
4.4 International Orders
Customers outside the U.S. are responsible for:
- Any customs duties, taxes, or import fees
- Compliance with local product safety regulations
Note: We currently cannot ship to certain Asian countries or remote areas.
5. Shipping and Delivery
5.1 Shipping Options
| Method | Cost | Carrier | Delivery Time |
|---|---|---|---|
| Standard Shipping | $12.95 | DHL or FedEx | 10-15 business days after shipment |
| Free Shipping | Free (orders over $50) | EMS | 15-25 business days after shipment |
5.2 Delivery Issues
Report undelivered or damaged shipments within 48 hours of delivery to [email protected] with order details and photos if applicable.
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days of delivery if:
- Product is in original condition with tags attached
- Original packaging is intact
- For car seats: uninstalled with all original manuals
6.2 Non-Returnable Items
For safety/hygiene reasons, we cannot accept returns on:
- Opened/used car seats
- Personal care items removed from packaging
- Custom/personalized items
- Products with missing safety components
6.3 Return Process
- Email [email protected] within 15 days with order details
- Receive return authorization and instructions
- Ship items back securely packaged
- Receive refund (3-5 business days) or exchange
6.4 Return Shipping Costs
- Defective/wrong items: We cover return shipping
- Change of mind (U.S.): $12.95 return fee
- Change of mind (International): Actual shipping costs
- Large items: Contact us for arrangements
7. Warranties and Liability
7.1 Product Warranties
Manufacturer warranties apply where indicated. Contact us for warranty claims.
7.2 Limitation of Liability
Baby Products Series is not liable for:
- Consequential damages from product use
- Incorrect product use contrary to instructions
- Events beyond our reasonable control (natural disasters, etc.)
Our total liability is limited to the purchase price of the product.
8. Privacy and Data Protection
Your privacy is important. See our separate Privacy Policy for details on data collection and use.
9. Governing Law
These terms are governed by Illinois law. Any disputes will be resolved in courts located in DuPage County, Illinois.
10. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
11. Contact Us
For questions about these Terms:
Baby Products Series2094 Oakmound Drive
Lombard, IL 60148
Email: [email protected]
For safety concerns: [email protected]
